Legal
Terms
The executed terms of any engagement are agreed in writing before work begins, and they govern. What follows is the set of commitments that appear in every one of them, published here so you can read them before you are in a contract conversation.
What is already true
You own the accounts and the assets
Throughout the engagement and after it. Accounts are created in your name. Nothing we build for you is held hostage to a renewal.
Scope is written down before work starts
One cycle of the loop at a time, with the disciplines assigned to it named and what each one owns stated in writing.
You are introduced to the people doing the work
By name, before work starts. If a specialist on your account changes, you are told who and why before the change takes effect.
Notice terms are agreed up front
You are never told the notice period at the moment you want to leave.
No commission on media spend
Spend is paid by you, directly to the platforms. We never invoice it and take no percentage of it, so we have no structural reason to recommend spending more.
We say no to work outside our practices
SEO, content marketing and standalone brand identity are refused rather than subcontracted quietly.
What is still with counsel
Still to be completed with counsel: limitation of liability, indemnities, intellectual property warranties covering AI-assisted production, payment and late-payment terms, termination for cause, and the governing law and jurisdiction.
For any question about data we hold, or to ask for the current draft of this document, write to hello@trenvomedia.com and a person will answer it.
See also our AI policy, which covers how AI is used in production and what happens to data around it.